Shipping Policy

Orders are processed after successful payment confirmation or order confirmation for eligible Cash on Delivery orders.

• Most orders are processed within 1–2 business days.
• Orders placed on Sundays or public holidays are processed on the next business day.
• Processing time may vary depending on seller availability.

Estimated delivery timelines are provided for reference and may vary depending on your location and courier partner.

• Metro Cities: 2–5 Business Days
• Tier 2 Cities: 3–7 Business Days
• Remote Areas: 5–10 Business Days
• Certain products may require additional processing time which will be communicated on the product page.

BYYME is a marketplace where multiple independent sellers list their products.

• Products from different sellers may be shipped separately.
• You may receive multiple tracking IDs for a single order.
• Items may arrive on different dates depending on the seller's location and courier service.

Shipping charges, if applicable, are displayed during checkout before payment.

Free shipping may be available on selected products or promotional offers.

Once your order has been shipped, tracking details will be made available through your BYYME account.

• Track your order from the My Orders section.
• WhatsApp or email updates may be sent where applicable.
• Tracking information becomes available after the courier scans the shipment.

Courier partners generally attempt delivery multiple times before returning the shipment.

• Please ensure your phone number is reachable.
• Provide a complete and accurate delivery address.
• If delivery cannot be completed after multiple attempts, the package may be returned to the seller.

Delivery may occasionally be delayed due to circumstances beyond our control.

• Weather conditions
• Natural disasters
• Festivals or public holidays
• Government restrictions
• Courier operational issues

We appreciate your patience and understanding in such situations.

BYYME provides the technology platform that connects buyers and sellers.

Sellers are responsible for packing, dispatching, and fulfilling orders, while courier partners are responsible for transporting shipments to customers.

BYYME assists in order tracking and customer support whenever required.